Put your brand on something people actually want.

Custom production begins at 50 paddles and thermoformed constructions begin at 100. Some minimums are counted in components, not paddles, so a smaller paddle run can still use a custom component: you are charged for the component lot, the unused pieces are stored at the factory for up to one year or shipped at your request for additional freight, and your paddle quantity never changes. Custom colored edge guards and edge guard logos have a 100-piece minimum. Custom neck-band colors and branding have a 100-piece minimum. Custom grips and grip branding have a 100-piece minimum. Custom grip caps have a 100-piece minimum. Custom-logo paddle covers begin at 50. Packaging carries its own minimums.

We respond within 1 business day of a Build Room submission or contact form message with preliminary pricing, a photorealistic concept proof, or any questions needed to complete your quote. Product pricing may be shown plus shipping while the design is in review. Formal quotes are valid for 30 days.

Factory production begins after the required payment has cleared and the complete order is final: cold press in approximately 21 to 25 days, thermoformed in approximately 30 to 40 days. Shipping is calculated separately once the design, specification, quantity, destination, packaging, and shipping method are confirmed, and it is quoted DDP so freight, tariffs, customs, and import handling are accounted for before payment: Air DDP in approximately 10 days, Sea Freight DDP in approximately 30 to 40 days, subject to final factory confirmation. Chinese holidays and highly customized projects can alter schedules. Nothing goes into production before you approve your proof.

Unless a project calls for a different specification, iMPACT generally develops paddles toward current USA Pickleball dimensional and performance requirements. That design target is not the same as testing or approval. A paddle may be described as USA Pickleball Approved only after the governing body has tested and approved that exact model. We regularly manage USA Pickleball approval projects and can support UPA-A certification when required, and we generally encourage a brand to obtain its own approval. Testing, submission paddles, and governing-body fees are separate from manufacturing, and approval is never guaranteed.

Read: How to Get a Custom Pickleball Paddle USA Pickleball Approved →

Face art prints edge to edge at full bleed. Upload a PNG or JPG in the Build Room to place it on the paddle yourself, or send PDF, AI, EPS, or SVG and our team sets the final print files on your proof.

Read: Pickleball Paddle Artwork Guidelines: How to Prepare Full Face Print Files →

It depends on the project. For branded orders on proven constructions, photoreal mockups and production proofs are usually sufficient, and you approve yours before any production payment. For product development, prototype samples are available when performance needs to be evaluated: minimum 3 identical paddles per design and specification, so three variations is nine paddles, with cost and timing depending on the construction.

Production artwork and proofing are included. Photorealistic digital mockups are included. Full creative and brand development services are available when needed, with terms on your quote.

Yes. Fully printed custom retail boxes from 300 units in flip top, slide, and other formats, custom-logo paddle covers from 50 units, retail hangers from 500 units, plus edge tape, additional grips, and paddle and ball set packages. Contact us for the full program.

We respond with preliminary pricing first, and product pricing may be shown plus shipping while the design is in review. Shipping is calculated and factory-confirmed once the order details are complete, and it is identified separately on the formal quote before payment. Shipping is quoted DDP, so freight, tariffs, customs, and import handling are accounted for and there is no surprise import bill after your paddles are finished. No formal invoice is prepared until you approve the proof and the order details are confirmed. Orders are invoiced through Stripe. Under $5,000, payment is in full at order. At $5,000 or more, 50 percent plus shipping is due at order and the remaining 50 percent before shipment. Expedited orders are paid in full. Eligible credit-card payments may carry a processing surcharge of up to 3 percent, where permitted and disclosed before payment. Debit cards are not surcharged. ACH bank-payment fees, when applicable, are disclosed on the invoice before payment.

Read: What DDP Shipping Means When You Order Custom Pickleball Paddles →

iMPACT guarantees orders against verified factory defects. Inspect the shipment within 7 days of delivery, report suspected defects with the order details and clear photographs, and return the affected product to 731 E Broad St., Columbus, Ohio 43205 for review.

Your approved artwork and production specifications stay on file. Reorders still require a current quote and may be expedited only when iMPACT confirms factory availability.